ERP and CRM to Manage Media Companies

With the idea of branded entertainment rolling up their wheels, the leading advertising agencies have tightened their grip on all the operations of their entertainment wings to generate more and more bucks for media.
According to different studies, with the increase in the numbers of television channel, the buzz is that branded entertainment is becoming clearer. With over more than 200 television channels in India. Advertising agencies are focusing their clients brand through entertainment properties such as television serials, movies and radio
In a highly competitive world of media, survival not only depends on how good or bad you are but it also depends on how tactfully you are able to cope up with the fast growing world. This will not only include managing your clients but it will also depend on how good you are in your finances.
Considering the above factors the first thought that comes to our mind is a solution that has the ability to manage both the task i.e. managing finances and doing the customer relationship management, also a solution that has made its presence felt in the market time and again.
Sage Accpac ERP and Sage CRM are the two business solutions that have an impact on the market and have managed to survive in this competitive world for more than 30 years now where every day a new solution pops up like wild mushrooms growing in your back yard, also it has managed to serve different types of industries. With some of the big names in the media industry being associated with SAGE ERP and CRM, it is indeed a reliable solution for media and entertainment industry. The solution has been designed keeping in mind the various aspects that go into running a media company (e.g. AD agencies). It not only makes your work more efficient and saves your time but it also increases your revenue by a percentage that you have been trying from a long time to achieve. As companies are becoming client centric managing your client becomes an important aspect of your business. Hence going for a world class solution will only benefit you.
When asked by a reporter how can Sage CRM benefit or help any organization, Mr. Thomas Abraham (MD Sage India) answered by saying “Let’s take the case of media companies. Sales executives of TV channels can have a rate card built into the CRM system, thus helping them to make customized proposals to their clients. This also helps in retaining consistency while dealing with different customers and across the sales team. They would like to link their programmes to specific brands that they wish to attract, and also get the attention of media buying houses and ad agencies. This again gets streamlined in the CRM system.
There are a number of other verticals where CRM and sales force automation play a pivotal role for sales organizations to maximize their customer relationships. It is important for these organizations to have a 360-degree view of their prospects and customers. Likewise, they also need to predict business that can be generated across geographical territories, product lines and sales executives.
In insurance, instant access to customer history drives CRM adoption. Companies can document customer complaints and be able to address them in a timely manner. CRM in customer service also provides necessary escalations to supervisory staff if issues are not resolved within pre-defined time-frames. This way customer service standard can be defined for organizations to follow.”
Similarly with the help of an ERP complete revenue recognition, project accounting, breaking down the scheduling of project/task/subtask and account for billable and non-billable activity can be taken care. To understand these features see the Demonstration of the solution and judge the system yourself.

For more details contact Greytrix India Pvt Ltd on 022-67687847 or mail us at sales@greytrix.com

The Sage Hospitality Suite now in India

Greytrix India Pvt Ltd, announcing the launch of Sage Hospitality Suite, a comprehensive business solution in conjunction with Sage Accpac ERP and Sage CRM ,now in India.
With a successful background score of acquiring a customer base of 5.8 billion worldwide for various Sage products , Greytrix is now introducing the Sage Hospitality Suite in the Indian markets to let the Indian Hospitality Sector unwind their taxing business process and let Sage Software help them serve better.
The Indian Hospitality sector has seen the worst situations with the 26/11 Mumbai attack an year back witnessing destruction of two iconic hotels in India the Taj and the Oberoi accompanied with the economic slowdown and swine flu epidemic in the past season.

In spite the setbacks the travel and hospitality industry still continues to be the sector, which has largely profited from the fast growing economy of India. India has been trying to build toward 10 million foreign tourist visits in 2010, the year New Delhi hosts the Commonwealth Games. It is an ambitious goal but very achievable.
Introducing the Sage Hospitality Suite into the Indian at a time where the industry is ready to witness the influx of commerce.
A full-featured hospitality management system, Sage Hospitality Suite (SHS) easily handles room reservations, guest deposits, check-ins and check-outs, housekeeping and maintenance and yield management. Using SHS you can also produce nightly sales and audit reports, and maintain a comprehensive guest portfolio for frequent customers.

SHS utilizes an easy-to-navigate user interface that contains an Explorer-style menu that provides access to all system functions including Reservation Processing, Maintenance and Housekeeping, Guest Documents, Inquiries, Reservation Reports, Night Audit, and Setup. Clicking on one of these options displays a sub-menu that contains the functions found within that option. System setup is easily accomplished with Setup screens easily navigated and non-cluttered, making for a quicker setup process.

The SHS can interface with a wide range of third-party applications, including accounting, point-of-sale, and food and beverage software. It will also interface with Sage CRM software to better maintain customer profiles for more effective marketing enforcing your clients return to your Hotel/Guest House chains whenever they feel of pampering themselves.
Receiving those testimonials from you guest wouldn’t be difficult hence forth. Remembering the guest profile, stay history, package history like spa visits or golf rounds, guest preferences like for say he likes to read India Today magazine, every detail of your corporate or individual guest can be recorded in the application to enhance your guest experience.

SHS utilizes a series of buttons and tabs for quick data entry. The Control Reservation screen is a color-coded spreadsheet that displays all of the current reservations booked for that particular location. The useful dashboard feature gives managers an effective overview of daily check-ins and check-outs, along with current and expected occupancy for the day.

Using SHS hotel managers can easily offer specials, including package deals, as well as customized packages for a particular customer. Users can also offer the ability for customers to make reservations from the property’s website, expediting the reservation process. Utilizing the “Objects” function, users can track non-room expenses and record guest preferences including any special requests for current and future use.

Thus the Sage Hospitality Suite allows for better arrangement and management of bookings in order to allow a hotel to better maximize occupancy, and to know in advance when large groups or lean times are approaching. This allows a hotel manager to make plans regarding temporary staff, good times to renovate or expand, or other concerns, because he/she can determine the state of their hotel currently and for the next few months with only a few clicks on the computer.
The Sage Business Solutions have always been adaptive to your business process thus making use of its application an enjoyable experience. Hoteliers will find Sage Hospitality Suite a flexible, affordable and reliable solution.
To help us serve you better please contact Greytrix India Pvt Ltd @ 022-67687808

CFO is your organizations Gatekeeper, does he have the right Arsenal???

CFO’s are the Gatekeepers of your organization.

They are responsible for planning and forecasting and budgeting the business and cash flows in your organization.
It is and will always be the duty of the CFO to provide the management with a single view of the organizations activities and present the case on what can be the most profitable way for the organization to work in. The key indicators always remain the revenue, cash and cost of operations i.e. the working capital that will be required to function. It is believe it or not the duty of the CFO to facilitate this.
It is the job of the CFO to consolidate all this info and present it , this info comes from precise planning. The precise planning is done not only by drilling and grilling the general ledger but by eying info from all the departments like sales, purchase, Inventory, Manufacturing , HR etc. so the CFO is supposed to have a 360 degree view of the entire organization so that he can precisely plan your company’s next move.
How does the CFO do this?
Traditionally the CFO’s have been doing this by their experience and rigorous efforts and hours of evaluating their books of accounts. This is earned by sleepless nights in the office.
Sage ACCPAC ERP is the solution to providing the CFO’s with a complete 360 degree view of their organization. Sage ACCPAC offers a comprehensive integrated suite of the processes required by your business. With its presence in 150 countries across the globe and 30+ years of experience Sage ACCAPC is a backbone of more than 5,00,000 customers across the globe.
What Sage ACCPAC ERP Offers to the CFO?
· A complete end to end reporting and 5 budget sets for you to make and compare budgets.
· A transaction history of 99 years which you can refer to.
· Drill down at the level of every transaction.
· Financial reporting tools – to generate the reports in formats in which you desire.
o Sales Management reports
o Dashboard of top 5 customers, top 5 expenses and many more
o Management analysis reports ( Custom made as per your requirement)
· Business intelligence reporting to estimate and scrutinize the performance of your business and plan them for the next planning period.
· Current Ratio analysis, Dashboards giving graphical analysis – completely customizable as per your requirement
· Overview of the Sales and Purchases done, complete history of the Customer – Supplier-- Item to give you an analysis of whether they are making profit or loss for you.
· All in all a complete view of the system along with Management Dashboards which reflect your Key Responsibility Area.
For more info on Sage ACCPAC ERP contact us at sales@greytrix.com .

Iron age Businesses v/s Silicon age Businesses

Iron Age businesses were more focused on operational efficiencies, deliveries, finance and administration compared to Silicon age businesses which are more focused on one most important aspect of their business and that are Customers.

Silicon age Businesses understand importance of Customers viz their Products and Services, giving focus to Customer because once a Customer is comfortable with “You”, he will be your customer forever and your products and services keep changing with changing times and economies.Silicon age companies use high end IT solutions to cater their customers and provide them world class service, answer their queries and resolve their complaints and shortest possible time to enhance customer experience while dealing with companies; traditionally an ERP system was considered to help organization in optimizing operations but ERP system puts Operations and Finance on top and Customer on bottom of Pyramid.

According to Thomas Abraham, CEO of Sage Software India, for any organization their BEST Sales force is their Customers and Word of Mouth is best method of advertisement and it is the proven fact in sales world over. A good CRM product can help people achieve this pretty easily and make them transform from a Iron Age system to a Silicon Age system” Silicon age companies have realized that ERP is cart for their Business and CRM solution is Horse, without Horse you cannot use cart efficiently and you will need loads of Cart Pushers increasing costs of operations; an effective and fast Horse can make your business faster and achieve business goals and increase your top line and bottom line very faster. A CRM solution justifies ROI faster compared to an ERP system which takes years to justify investments.

Jitendra Somani, COO of Greytrix and implementer of integrated CRM-ERP solution at various multinationals opines “An icing on cake would be integration of your Horse and your cart, in other words an end to end integrated solution which can not only track your Production but can also track who is using your product or service and how satisfied end-user is with your services or products giving you a 360 degree view of your business, enable your sales force and customer support to get an insights into customer habits, buying patterns and overall customer satisfaction index.”

A good example for this type of solution would be Sage CRM solution offered by world’s leading SME software giant Sage Software, Sage provides a scalable solution where you can start with basic Sales Force automation and move on to next level of your customer centric activities like Targeted Marketing, Customer Support, Customer Self Service Portal with integration to back office ERP system giving your sales and service team a 360 degree view of sales and support life cycle.

Few of key challenges faced by SME segment is reluctance of their workforce to adapt to new technology due to constrains like difficult software processes, geographical diversity and limited exposure to technology; Sage CRM addresses these challenges by providing a world class web based architecture with very simple to use familiar web based user interface; Apart from this Sage CRM offers Role based interface so a user does not need to learn entire software to function on software, they just have to learn their area of responsibilities thus making entire CRM rollout very fast and leverage functionalities in base year of implementation of CRM software and organization can reap benefits of CRM immediately.

Journey to recovery has started....Let Sage ACCPAC ERP & CRM Solutions help you cement it.

And we are back.....mending our way to recovery.

Recovery, the buzz word around...

Is it so? Since the past few months we have raised these questions, '' is the worst over??’’, '' are we on the path of recovery''?? The answer would be,’’ we couldn’t be more optimistic’’.

Yes, the numbers give thumbs up to board the train for the path of recovery. The latest industrial survey done buy the Business Outlook states that 85% of companies in the eight manufacturing clusters are seeing a revival.

The verdict is unanimous, the Recovery is on.

The investors are again willing to put in their share to get things running at a faster pace now, though the fact still remains; investments were never withdrawn. Things came to a brief standstill but now the mindsets are gearing up to spend.

Time ago where preservation of resources was the mantra to keep the business running has now transformed to optimum utilization of resources to increase the revenue to inflate the output.

Manufacturing and export sector faced the maximum burns of the heated slow down due to many reasons be it weak scheduling, scrapping and reworking, ad hoc processes or just lack of production planning. Business houses came out of their comfortable traditional methodologies and aimed at shaping up after the slow down.

With the possibilities of the interest rates to lower, we can expect big foots stepping into the run making the economy rise to a next level. Though the only hitch is channelizing the investments and tightening the nuts and bolts.

Be it Inventory Control, Purchase, Sales, Receivables, Payables, Finance, Marketing; you need to have a consolidated 360 degree view of each of your business processes to avoid the leakages in your existing systems and controls and increase the productivity.

Indian SME segment after the comeback from the economic crises has now learned that timely decisions based on true fact and figures would have caused less harm back then or for that matter anytime. With the help of business intelligence and analytical tools available right decision with the right kind of statistical data at the right time would have painted the Indian economic graph differently.

Better late than never, now is the time to think of automating your vital business process, now is the time to go live with an extensive solution. A solution that follows your pace of growth, adapts to your unique workflow, defers to your database and deployment preferences, and flexes with your organizational structure.

Integrated business solutions are implemented to be the backbone to support the business through all the ups and downs of the trade graph. The traditional organizations are learning to craft flexible but tightly intertwined chains with the hope of securing tremendous competitive advantage.

The enterprise suits facilitates you achieve the workforce through rapid change along with better business planning and accelerate the savings in procurement. The world renowned best practices are deployed along with the pre defined industry specific process to give you an edge over your competition.

Few years later, the enterprise solutions comprising of ERP and CRM will serve as the foundation for the industry. The system would be so powerfully integrated with the organization that at few clicks the end user would be able to pull out arrays of information.

The simplicity of the solutions gives empowerment to the management so that they can make informed decisions in real time avoiding any further economic disasters if done in time.

It is time to think outside the box i.e. the time to call Greytrix. Call us at 022 67687847 or email us at sales@greytrix.com .

How to improve the E.R.P (Effectiveness, Responsiveness and Productivity) of your Business

How to improve the E.R.P (Effectiveness, Responsiveness and Productivity) of your Business
The two pillars needed to improve or increase the productivity of any Company are –
• Employee productivity
• Customer Satisfaction

Improving Employee productivity
In today’s cost competitive world, companies have shifted their focus from increasing the head counts in the company to improving the productivity of the existing employee. Providing the employee with accurate and timely information not only reduces error but also increases the productivity. And this is what an integrated information system like ERP does.
Smart managers recognize wastage of human resource in activities like sorting of data, manual labor that slows down the process etc. Leading to the un satisfaction of the customers.
Implementing smart business practice like providing accurate and timely data, reduces wastage of human resource, and this is possible only when the manager realizes the importance of accurate and timely data.
Many opportunities can be found in areas that aren’t directly related to production or manufacturing.
For example if a company has efficient production team but there is some mismanagement in handling of inventory. The manager will think of scope for improvement. In such cases use of ERP like SAGE ACCPAC ERP helps reduce the wastage efficiently
An ERP system can be defined as a tool that is necessary to automate and integrate the majority of business process in an enterprise and can transform the business process for the betterment of any enterprise. There by increasing the productivity.

Improve Customer satisfaction
Employee productivity is directly proportional to customer satisfaction.
Quick customer service –Accurate and timely data with the help of SAGE ACCPAC ERP helps in providing support to the customer in a more efficient, accurate and quick manner.
Efficient management of financial report – Using of as an efficient ERP helps in getting accurate data for the financial report at the end of every quarter.
Managers in today’s time gets tons of data on orders, quality and customer satisfaction. Handling all these data efficiently leads to customer satisfaction and is the key to success.
To build a fact base decision making organization, the organization needs to give the insight data in the hands of their employees. With data received from an ERP and supported by powerful financial report tool it become easier for any organization to reach new heights leading to the satisfaction of their clients.

For more inforamtion write to us at sales@greytrix.com or contact us at 67687847

Control Cash Flow: Implement ERP System

Fail to keep the cash flowing and you can wave goodbye to your business.

ØYou can be profitable and still be bankrupt because we don’t spend the profits in a business. We spend cash

ØIn years past, in this situation you simply went to your bank and asked for a short-term Line of Credit. But now, the bank has clammed up

How Systems can help you in managing Cash flows?

ØDefine Credit Terms and Policies

ØCredit authorizations

ØCash Projections

ØWhat If Analysis

ØAccurate Aging Reports for quick actions

ØFinance charge policies for effective collections

ØLargest v/s Best customer analysis

Control Leakage/loss in Inventory: Implement an ERP System

Inventory is Money: Lost or untraceable Inventory is a major risk, let’s look at an example

Assume a nominal Rs. 1000 of material is lost per week (Rs. 52000 per year), this Rs. 52,000 comes off of your bottom line. If your net profit before taxes is 4%, it takes Rs. Thirteen Lacs in new sales to make up for this loss (Rs. 13,00,000 x .04 = Rs.52,000)!

Inventory is Time: The time it requires to answer customer’s question about Availability of stock is pure loss of Productivity

Imagine each time your customer inquires about availability of any particular stock and you have to rely on either manual files, spreadsheets or verbal information from your store manager.

10 mins per inquiry multiplied by Two enquires daily multiplied by 250 working days, comes out to be 5000 minutes or 200 hours or One Working Month!

Inventory is Customer Satisfaction tool: Accurate Inventory information makes you to do right promises and avoid false promises!

If you promise material to a customer based on what your computer says is in stock, but the material isn’t actually available in your warehouse, the result is often a disappointed customer. You’ll lose your reputation as a reliable supplier. And not being a reliable supplier is the best way to increase your competitor’s sales

How Systems can help you in managing your inventory?

ØForecast the demand and supply of Inventory

ØManage JIT Inventory and reduce inventory costs

ØPlan for Optimized and Cost effective Procurement by Vendor Analysis

ØGet a 360 degree visibility of your Inventory

ØABC and VED analysis

ØCost Control and Cost Variance analysis

ØFaster Shipments to your customer thus satisfied customer

Agarwal Fasteners Tightens Operations with Sage Accpac

Agarwal Fasteners Pvt. Ltd. specializes in manufacturing critical stainless steel fasteners as per industry standards and specific customer requirements for a wide variety of industries. Founded in 1974, Agarwal Fasteners manufactures and imports best quality tools to produce high quality, reliable fasteners using modern multi stationed equipment. Having its manufacturing plant in Mumbai, Agarwal Fasteners has a direct sales team in Maharashtra and supplies its products to the rest of India through its dealer and reseller network.

Due to its strong focus on quality and timely delivery, the company has witnessed growth and expansion in its business over the last 3 decades. “Since we specialize in providing customized fasteners as per specific requirements of our many clients, we need to deal with various vendors across the world for raw materials and also manufacture many high quality tools and dies inhouse. We hence needed robust, modular and secure ERP software with tightly integrated inventory, operations and accounting modules that could help link our warehouse to the shop floor,” says Vikram Agarwal, Managing Director, Agarwal Fasteners Pvt. Ltd.

Sage Accpac - Secure, Robust and Tightly Integrated ERP Solution from Sage

Prior to implementing Sage Accpac, the company relied on a Fox Pro based local software application with separate packages for accounting and inventory to maintain stocks and generate invoices. Since the inventory and accounting packages were not linked to each other the entries had to be made separately into each of them causing duplication of labor and leaving room for human error. There were also some serious data security issues with this software as any user could delete entries once the invoice was generated.

“The Managing Director of Agarwal Fasteners wanted an ERP software that could provide him with high data security where access and security limits could be predefined so that the user can merely make additions and not tamper with pre-existing data,” shares Kumar Siddhartha, Chief Executive Officer, Greytrix. “The other requirements of the client included robust financial & accounting support, real time inventory control and visibility throughout the manufacturing cycle, automatic reporting option and tight integration of modules to avoid duplication of work. Sage Accpac was undoubtedly the best solution for them.”

Guided by its strong product understanding and domain knowledge, Greytrix, the implementation partner for the project, was able to understand Agarwal Fastener’s unique requirements and then carry out a live system demonstration to highlight the strengths of Sage Accpac and also implement the software quickly and effectively.

Agarwal Fasteners decided to implement a 10 user package of Sage Accpac comprising of System Manager, General Ledger, Accounts Receivable, Accounts Payable, Inventory Control, Order Entry, Purchase Order, and Transactional Analysis and Optional fields as the major modules.

Real time view of inventory for informed procurement

Agarwal Fasteners has a state of the art manufacturing facility in Mumbai where it produces best quality stainless steel fasteners for its customers across the country. When the sales team receives an order from a customer, the existing inventory is checked and if the product is not readily available in the warehouse then a production plan is formulated. The raw materials needed for production have to be scoped and a checklist is made of the raw materials that have to be procured locally, imported from vendors based abroad or else in the case of high quality dies and tools, manufactured in-house. “Since the variety of inputs required for manufacturing fasteners is quite vast and a considerable number of vendors need to be dealt with for procurement of raw materials, manual maintenance of inventory is not possible. Furthermore unless there is a real time view into available stocks of finished products and raw materials, production planning will be flawed leading to considerable losses,” opines Vikram, “Sage Accpac offers us a real time view of the finished goods stock that is available with us, helps us identify the shortfall that needs to be produced and also scope the raw materials required for manufacturing these out of stock products. Since it provides us with a ready reckoner of the raw materials being sourced from various vendors and their expected time of arrival while also providing us with an update of the products under production on the shop floor, it also helps us forecast availability of out of stock products. Sage Accpac’s inventory control module also enables us to compare vendors on the basis of prices and delivery schedule and thus ensures that we get the raw materials at the best prices in the shortest timeframe.”

Once the raw material is received it is transferred to the shop floor where it goes into production and once the finished product is ready it reflects in the inventory at the warehouse. Since Sage Accpac provides an accurate definition of the location and flow of raw materials throughout the order entry and manufacturing process, it provides better control of the process and the outcome on the shop floor.

Seamless integration of modules for zero duplication and errors

When the company was dependant on the Fox Pro based software, the order would be booked by the sales person in the Order Entry module and this would then have to be manually keyed again in the General Ledger for accounting purposes. Similarly once the raw materials were received in the inventory module a separate entry would have to be made in the Accounts Payable section. This caused a lot of duplication of efforts and manual transfer of data also left room for errors.

“With Sage Accpac the accounting and order entry modules are tightly linked with each other. As a result any order that is booked under order entry automatically reflects in the Accounts Receivable section of the General Ledger. Similarly once the raw materials are received into the inventory module the Accounts Payable is automatically updated, keeping in mind the specific currency exchange rate depending upon the country that the raw material has been imported from,” explained Mr. Vikram Agarwal Managing Director, Agarwal Fastners Pvt. Ltd.

Automatic reports generated at the touch of a button

Once the product has been delivered to the customer, the sales person is responsible for collection of payments from the customer and is entitled to his sales commission only after the pending amount is collected. Using Sage Accpac a customer ledger can be automatically generated from the General Ledger to provide the sales person with an accurate report of the number of invoices due as of date. It is also possible to generate reports on item wise pending orders for manufacture and pending orders for delivery to customers using the Financial Reporter tool in Sage Accpac, which can dynamically extract data from the database to generate reports in the required format.

High data security for greater control

In the earlier system it was possible for the user to delete an entry after the corresponding invoice has been posted leading to discrepancies in the books. There was no system of laying checks and measures to prevent data tampering by the user. Sage Accpac has predefined access and security definitions that allow the user to only add entries and prevent him from making edits and deletions to preexisting entries once the invoice has been posted. Only the administrator is given the powers to modify security settings and access controls. Complete view of the data is accessible only to the manager. This ensures that the accounting process is stringent and streamlined and as a result the auditing process is a lot easier and less time consuming.


Challenge

No view of available stocks, uninformed production planning and raw material scoping, inability to identify best suitable vendor, separate entries to be made in inventory, order entry and invoicing packages leading to duplication of effort, no data security leading to data tampering

Solution

Sage Accpac ERP, a highly scalable and modular application provides high data security and real time inventory control. It also supports multiple currencies and features a strong reporting tool. Modules are closely interlinked with each other so that a small change in one module results in a corresponding change in the related fields of the other modules as well.

Result

Real time inventory control ensures that production planning is done accurately and the correct quantity of raw material is ordered at the right price from the right vendor. Tight integration between the various modules eliminates duplication of efforts and a high level of data security prevents data tampering. Reports are generated automatically in the required format.

Six Major Mistakes Executives Make When Selecting ERP Software: How to Select an ERP software Part 1

Mistake 1 Not RIGHT background work

You need to do a lot of back ground work before selecting a software whether it is going help your organization in achieving the maximum efficiency. Analyzing and then selecting accounting software
takes time and effort but putting in too much would also be confusing to a normal person. You need to define 15-20 major pain points of your organization and just make sure that your software consultant is able to provide you with a solution for it.

Mistake 2: Over expectation of the benefits from an ERP system.

ERP and related functions can save your organization considerable time and effort but it is not going to replace non artificial intelligence, logic or hard work and you need to make sure that you only expect from an ERP solution is automation but not a “magic wand” to cure all your organization problems.
.
Mistake 3: Future Benefits versus Present Costs

It’s difficult to calculate possible future benefits in terms of increased productivity, better decision making and other factors after a new system has been successfully implemented and the present costs looks always high in comparision to them BUT not taking the decision as soon as possible is not helping to grow your organizations bottom line in the future. Quick but effective decision making process from the management is important.

Mistake 4: No project ownership

Top management and other key personnel within the organization must be involved in the selection and implementation process. One should never rely solely on a consultant’s recommendations or input. Also, the cheapest consultant is NOT the best consultant and the MOST known product is not the best product for your company.

Mistake 5: Evaluation of local home grown systems and solutions

Even evaluation of a home grown system or solution is the biggest mistake which people make. With glib talking sales people and cheap software engineers and consultants, the local companies manage to sell their products to unsuspecting executives just because it comes cheap. The investment is costly in long terms because of the delays in implementation, changes later in specification, each normal functionality needs to be added to the core system and bugs and issues.

Mistake 6: Thinking ERP software is only for IT technical heads

An ERP software will deliver results in the form of critical need-to-know information to every executive in the company and help your grassroot worker to improve productivity. One must not select a system that won’t provide detailed reporting and other company-wide information and 360 degree view of the data.


To help you further objectively evaluate best ERP and CRM system for your organization, you can always contact us at sales@greytrix.com. We promise NOT to sell a system which is not meant for you!!!

Is Recession Making holes in your Business - Stop the leakage now - Use ERP!

Economic Slowdown and possibility of a recession is putting dark clouds on every business, it requires your business to be firmly competitive which can be achieved by increasing productivity and filling the leakages in your existing systems and controls.

During Slowdown times you need economically priced Enterprise software which can enhance productivity of your Business and make your business better equip to tackle current turbulence in world economy.

An world Class ERP like Sage Accpac ERP the answer to your prayers in this recessionary period by providing you with:

IMPROVED AND EFFICIENT COLLECTION PROCESSES

Constant Cash flow is a MUST during economic slowdown to sustain the operations of Business, with advanced MIS reporting feature of your you will get better insights on your Receivables and Payables. Sage Accpac’s powerful aging report feature gives you 360 degree visibility on your outstanding, overdue invoices, Reminder letters to your customers for outstanding invoices.

TIGHTER INVENTORY CONTROL

A penny saved is a penny earned, while finance is blood of your business, inventory is the nerve centre, you need to plan for near to JIT time inventory to cut down ordering and carrying costs for the inventory. With Powerful Inventory Control features, manage your inventory more efficiently with real-time inventory information, multiple costing options and planned receipts and shipments status you never got so much control on your inventory.


PROFITABILITY ANALYSIS

You might be having multiple business lines, multi-product line or multi-city operations, while it is good to get overall profitability of your business, it is ideal if you can do profitability analysis of each line of Business separately, with powerful Finance capabilities of ERP you will get accurate profitability (Revenue v/s cost) of each of your profit centre; with powerful easy to use Excel based Financial reporting tool you can create your own MIS reports without depending on your staff to submit pull reports.


360 Degree View of your Business

Be it Inventory Control, Purchase, Sales, Receivables, Payables, Finance; you need to have a consolidated 360 degree view of each of your business processes. With Powerful drill-down and cross reference features of 360 ERP you can get a complete snapshot of your Business as well as drill down to the minute details without switching applications or going through a bundle of un-structured reports.


If you are looking for such ERP, then go for a global ERP with a local presence. Need help in selection of the right ERP, contact sales@greytrix.com and you will get an overview of the best available and how will it help you to gain control of your destiny in the coming recessionary trends.

Smart Hotel Software

How are you keeping up with the growth?
Are you seeing higher bookings and, if so, how are you handling them?
Many small and mid-sized hotels still rely heavily on manual reservation systems, or on old, outdated reservation software. And what happens? Well, you know what happens...
Mistakes are inevitable. That’s especially true now -- the job market is tight, and skilled, experienced help is both hard to find and hard to keep. So cancellations start rising, and you lose business permanently. After all, would you ever go back to a hotel that confirmed your reservation, and then turned you away at the door?

Is there an affordable Property Management system for hotels your size?
The problem you face is this: Manual systems are unreliable and labour-intensive, but most reservation software is designed – and priced! – For large hotels with hundreds of rooms. But what if you aren’t that large? And what if you still want to offer first-class service to your guests?
You know this is coming, don’t you?
There is a powerful-yet-easy-to-use Property Management System designed specifically for hotels with around 40 to 250 rooms: Smart Hotel Software. As you’d expect, it keeps perfect track of your reservations and room inventory. But it has many more features that you wouldn’t expect to find in a PM System this affordable.

Read on for what Smart Hotel Software can do for you:

Smart Hotel Software is a full featured Hotel Property Management System; reservations, deposits, check ins, check outs, guest folios, payments, sales & audit reports, housekeeping, maintenance and yield management, with a strong interface to many popular accounting systems. Single properties or multi properties will find Smart Hotel Software a flexible, affordable and reliable solution for front desk,
room and guest management.
· Guest Experience
o Improve the guest experience by remembering the guest profile, including stay history, package history (spa visits or golf rounds) and individual preferences (which newspaper or room type).
o Increase repeat visits by targeted marketing to existing guests, effectively a one-on-one marketing approach.
· Packages
o Fixed packages – combine a set of elements for example a romantic weekend package including a room, chocolates, champagne, spa treatment and meal voucher, to show as one line on the folio.
o Packages on the fly – customize the reservation for the guest requests.

· Yield Management
o Different rates for different seasons.
o Different rates for different days of the week.
o Rates based on number of adults and children.
o Availability controls like Length of Stay (LOS) or Closed to Arrival (CTA).
· Staff Experience
o Retain current valued staff by implementing modern software.
o Reduce training times for new staff.
o Improved productivity tools.
· Reservations from your web site
o Availability searches using live inventory.
o Put reservation directly into your reservation system.
· Sales, Operational and Audit reports
o Full selection of sales reports and inquiries showing revenue, occupancy rates, Average Daily Rate and RevPAR.
o Operational reports and inquiries, for example Deposits Owing or Lost Revenue, to help you run your property efficiently.
o Full audit reports to and from the accounting system for tight fiscal control.
o Forecast report showing Business on the Books (BOB)
· Integration to other systems
o Tight integration to accounting.
o Call accounting system (Phone) interface.
o Point of Sale or Food and Beverage interface.
o In room movie interface.
o Credit Card interface to your merchant banking system.
o Central Reservation interface.
· Security
o User level security to prevent, for example, deleting of reservations or overriding of rates.
o Encrypted guest credit card file.