Saturday, May 19, 2012

How to resolve an error:- “An error (-5006: 0x80070002) has occurred while running the setup”


Most of the times, while installing/uninstalling any application, user gets an error as “An error (-5006: 0x80070002) has occurred while running the setup”. Please refer the below screen shot for the error.

This error generally occurs when terminal server may not be in the install mode. To change/switch the server in install mode, please follow the below process.

To Switch Terminal Services to Install Mode

When you want to add or remove programs, put the Terminal Services server in Install mode. To do this:
  1. Click Start, and then click Run.
  2. In the Open box, type cmd, and then click OK.
  3. At the command prompt, type change user /install, and then press ENTER. The following message appears:
    User session is ready to install applications.
  4. Type exit, and then press ENTER.
    Now you can add/ remove any application from Control panel. 

5 comments:

Tani said...

Always be attentive and put the Terminal Services server in Install mode to avoid getting an error while installing/uninstalling any application.

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Anonymous said...

I am so glad to come to your post here and was able to get rid of the message "An error (-5005 : 0×80070002) has occurred while running the setup" in installing the PDF program. Thanks for your article!

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Paul Omulupi said...

Not working for me

Cubestech said...

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